Refund Policy

Returns & Refunds

At Hoboken Candle, we want you to love your purchase. If you're unhappy with your purchase, please contact support@itshobokencandle.com.

Because our products are carefully handmade and packaged, all sales are final, and we do not accept returns.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery at info@itshobokencandle.com with your order number and photos of the damaged item and packaging. After reviewing your claim, we may offer a replacement or refund, as appropriate.

Please do not discard damaged items or packaging until we have reviewed your request, as they may be needed to assess the issue.